Please double check your shipping address before you make an order, responsibility will not be taken for incorrect addresses.
You will receive an email from us when your order has been dispatched. Orders are processed and packed within 24-48 hours of placement, excluding weekends and public holidays.
We dispatch or contact you if there is a problem within 24hours of receiving an order.
Delivery time excludes customs clearance delays for your country.
Please note - Customs fees, taxes and any other additional costs associated with your purchase are the responsibility of the customer.
We strive to get all orders packed and sent out ASAP and within the correct time frame, however we cannot take responsibility for factors beyond our control e.g. delays with courier services.
All products at Shereena Noelle are in New Zealand dollars and your payment will automatically be converted to NZD at checkout
We are unable to guarantee delivery dates for Preorder items. Preorders are based on an estimated time of arrival - these arrival dates can change due to many unforseen circumstances which are beyond our control.
They may arrive earlier than expected or be delayed. Shereena Noelle is not liable for any delays on Preorders. Once preorders arrive in stock, we ship all preorders within 24-48 working hours.
Pricing and delivery times
New Zealand Tracked Local Auckland Delivery | 2 - 5 Business Days | $5.00
New Zealand Tracked Delivery Nationwide | 5 - 7 Business Days | $9.00